Privacy Terms and Refund Policy

Privacy Terms

Privacy Statement

We collect no personal information about you when you visit our website unless you choose to provide this information to us. However, we collect and store certain information automatically. Here is how we handle information about your visit to our website.

What We Collect and Store Automatically
If you do nothing during your visit but browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store only the following information about your visit:

• The Internet domain (for example, "xcompany.com" if you use a private Internet access account, or "yourschool.edu" if you connect from a university's domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our website;
• The type of browser and operating system used to access our site;
• The date and time you access our site;
• The pages you visit; and
• If you linked to our website from another website, the address of that website. We use the information we collect to count the number and type of visitors to the different pages on our site, and to help us make our site more useful to visitors like you.

If You Send Us E-mail
You may choose to provide us with personal information, as in e-mail with a comment or question. We use the information to improve our service to you or to respond to your request. Sometimes we forward your e-mail to other government employees or authorized concessioners who may be better able to help you. Except for authorized law enforcement investigations, we do not share our e-mail with any other outside organizations.

Links to Other Sites
Our website has many links to our partners, especially other federal agencies. In a few cases we link to private organizations. When you link to another site, you are no longer on our site and are subject to the privacy policy of the new site.

Refund Policy

If you are not satisfied with your purchase, please contact us by phone 605-433-5489. Items sent for return must be done so within 30 days, and must have receipt. Personalized or other customized product may not be returned for refund or exchange under any circumstances unless stated otherwise during time of purchase. Refunds may be made in the form of currency that was used for original purchase or store credit.

We do not ship outside of the U.S. at this time. All items sold through website are shipped via USPS only. Business days are Monday through Friday, excluding holidays determined by common and other freight carriers. For each individual order, we select a shipping method that will provide both value and speedy delivery.

Please note that if you try to enter a park pass into the discount field, it will apply an initial discount. However, it will be charged back to your card once the number is entered. We do not accept discounts for park passes. You must be a member of a participating non-profit in the national parks in order to receive a 15% discount upon checkout. Please consider joining to support your parks and receive discounts all around the US.